Careerops
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Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using Careerops (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Careerops is an AI-powered career operations platform that provides job search, evaluation, resume building, application assistance, and analytics tools. The Service uses third-party AI models and search APIs to generate content and recommendations.

3. Account Registration

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • One account per person. Sharing accounts is prohibited.
  • You must be at least 18 years old to use the Service.
  • No fake or disposable email addresses — registrations using throwaway / temp-mail / disposable domains will be terminated and credits forfeited.
  • Password sign-ups that do not verify their email within 30 days are automatically deleted.

4. Credits and Payment

  • The Service operates on a pay-as-you-go credit system. Credits are consumed when using AI-powered features.
  • New accounts receive 10 free credits upon registration.
  • Additional credits can be purchased through Stripe. All prices are in EUR and include applicable taxes.
  • Credits are non-refundable once purchased, except where required by applicable law (see Section 10).
  • Credits do not expire as long as your account remains active.
  • We reserve the right to adjust credit pricing with 30 days’ notice to existing users.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose.
  • Submit false, misleading, or plagiarized content in resumes or applications.
  • Attempt to reverse-engineer, scrape, or extract data from the Service programmatically.
  • Use automated tools (bots, scripts) to interact with the Service without authorization.
  • Resell, redistribute, or sublicense access to the Service or its outputs.
  • Submit content that violates third-party intellectual property rights.

6. AI-Generated Content

  • The Service uses AI models to generate evaluations, resume suggestions, and application answers. These are recommendations only — you are solely responsible for reviewing and using them.
  • AI outputs may contain errors or inaccuracies. Always review before submitting applications.
  • We do not guarantee that AI-generated content will result in job offers, interviews, or positive outcomes.
  • You retain ownership of your original content (resumes, data you input). You grant us a limited license to process it for the purpose of providing the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.

8. Service Availability

  • We aim to provide 99.9% uptime but do not guarantee uninterrupted service.
  • We may modify, suspend, or discontinue features with reasonable notice.
  • Scheduled maintenance will be announced in advance when possible.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAREEROPS IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR EMPLOYMENT OUTCOMES.

10. Refund Policy & 14-Day Cooling-Off

  • EU consumers have a 14-day right of withdrawal for digital content under § 355 BGB / Directive 2011/83/EU.
  • Digital-goods exemption (§ 356 Abs. 5 BGB): by clicking “Buy credits” at checkout, you expressly consent to immediate provision of the digital content and acknowledge that your right of withdrawal expires once you start consuming credits. The Stripe checkout flow records this consent.
  • Unused credits remain refundable within the 14-day window. Contact support@careerops.space with your Stripe receipt; refunds are processed via Stripe to the original payment method.
  • If the Service experiences a verified outage that prevents you from using purchased credits, we will credit your account with equivalent credits.
  • Invoices and receipts are available via the Stripe Customer Portal (linked from your account page).

11. Account Termination

  • You may delete your account at any time. Data is permanently removed within 30 days.
  • We may suspend or terminate accounts that violate these Terms, with notice when feasible.
  • Upon termination, unused credits are forfeited unless required otherwise by applicable law.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany [jurisdiction subject to confirmation once the operator entity is finalized — see Imprint]. Disputes shall be resolved in the courts of Berlin, Germany, unless mandatory consumer protection laws of the consumer’s country of residence provide otherwise.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms: legal@careerops.space